Wow.. what a great bunch of staff. Took care of me very quickly and made my flowers look great. I placed an order as a walk in and they jumped on it right away. Did not make me feel uncomfortable for doing it last minute at all. Will definitely be back to order again. Thank you to the team there.
1 star because I can not leave a zero. I placed an order for an expensive arrangement to be delivered to a family member that is very ill. I have never used this florist prior as I do not live in the Lawrenceville area. Long story short, the establishment's delivery driver left the flowers outside in 90 degree weather without even a courtesy call. I understand that it may be policy if there's no answer at the door; however, a courtesy call is protocol in these instances. I was first told that a courtesy call was made and when I questioned it I was told they just leave the delivery at the door. Very unprofessional when someone is spending right at $100 with your business. I was very upset with the fact the the owner first lied about calling me and when he clearly saw I was upset he told me not to use his services again. Owner was not apologetic at all and was like just deal with it. He tried to over talk me and ends the conversation by insinuating I should have a blessed day. The nerve....Clearly no one had to tell me not to EVER use this florist again. First and definitely the last.
Brandon at Lovin Florist Lawrenceville, Georgia customized a floral spray for a dear friend's memorial service. The flowers were exquisite and the arrangement stunning (photo included). I would recommend this florist to any of my family and friends. Thank you Lovin Florist! Thank you Brandon!
I received flowers during an illness. They were the most beautiful, healthy and long lasting bouquet. I was very very pleased. Excellent florist!
The staff was so friendly and caring. We had a short turn around time for a large spray floral arrangement as well as a cross for a family funeral. They respected my budget and delivered the most beautiful flowers!! On time!!!I would definitely recommend and use this florist again!
My favorite florist no longer comes to this side of Atlanta and the one I wanted to try wasn't doing deliveries so I checked this place. Their website showed really beautiful arrangements so I placed an order for Mother’s Day and asked that they deliver today. Happy to report the flowers were delivered on time and are absolutely beautiful. My mother is thrilled.
If it is possible to give Lovin 10 stars, I will. I went in for a sympathy flowers. Even though they were about to close, he put together an amazing arrangement. The flowers were fresh and beautiful.His customer service was unrivaled. He made me feel like I was his long standing customer.He chose the flowers that is for celebration of life.He was right on point. Everything I wanted.I am definitely sold on this place. I recommend 100%
I just got off of the phone with Brandon from Lovin Florist....I am so impressed with the level of service I received. Not only was he able to assist me with a very last minute arrangement, he was extremely patient with my "specifications" and helpful with suggestions on what would be the best option to send. I am so grateful and feel confident that the basket sent on my Company's behalf will be wonderful.
It's the difficult times in life like losing a loved one that you can really appreciate customer service that goes beyond the usual. This florist was top notch, and didn't send me to their website to order an arrangement. The gentleman took my order, made recommendations, and helped with a heart felt card, as I was emotional and lost for words. Their kindness and empathy was greatly appreciated as well as their compassion which was needed at this time. I trust that my arrangement will be as wonderful as their service.
Great customer service. There was an issue with one of my orders and it was delivered before it needed to be. I called and they have taken care of the issue, corrected it and resending the flowers. Incredible customer service. They are going above and beyond, what I was expecting to correct the issue.
Due to some unforeseen circumstances I had to order a floral arrangement for a birthday very last minute. I’ve been burned by some large online florists before so decided to go local this time. Lovin florists was able to deliver a beautiful arrangement in a very timely manner on short notice. I wanted to give them the freedom of putting something together and I was not disappointed! Would definitely order again and recommend to anyone that’s looking for a beautiful arrangement. Thank you lovin florist!
I loved everything about their store! Brandon has such a decorative eye. I ended up purchasing a Christmas wreath for my front door, but I was tempted to buy so many other things. Great selection!
